Available services
Various options for your service
The platform provides a variety of booking options to meet the needs of beneficiaries
Start the Service
Proceed towards a Comprehensive Service for the Guests of Ar-Rahman
- 1
Click on 'Start Service' to access the electronic service.
- 2
Select the type of wheelchair or cart: (Golf cart, manual wheelchair with an assistant, manual wheelchair without an assistant)
- 3
Choose the type of trip: (Tawaf, Saai, Umrah).
- 4
Specify the preferred date and time for performing the Umrah.
- 5
Complete the booking and electronic payment steps (if the service is paid)
- 6
Goals
- 01
Enhancing and developing the digital experience for transportation within the Two Holy Mosques
- 02
Building a unified platform for all transportation services within the Two Holy Mosques
- 03
Improving the operational efficiency of transportation services at the Two Holy Mosques
Features
- Online booking
- Online payment
- Various journeys
- Various means of transportation
Cart locations at the Grand Mosque
Al-Shubaikah Sorting Zone
Ajyad Sorting Zone
Frequently Asked Questions
Is it possible to arrive after the appointed booking time?
One must arrive before the appointed time slot by a minimum of 45 minutes. In the case of late arrival, one must wait in the queue and priority is given to those who arrived on time.
What happens if an 'Umrah pilgrim arrives on time and was unable to access the service due to crowding?
Please contact the relevant department on (920033658) to resolve the issue.
How long does the refund process take?
Refunds are processed between 14-30 working days depending on the beneficiary's bank.
Is it possible to use a visa card issued from another country other than Saudi Arabia?
Your gateway to the journey of transportation within the Two Holy Mosques
The platform allows a variety of booking options to meet the needs of patrons.
